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Students who have amounts owed to the university may not complete their registration, participate in graduation ceremonies, receive a diploma, receive an associate in arts certificate or receive transcripts until all amounts owed to the university have been settled. This includes library charges, health center charges, parking fines and other university debts. Accounts are sent to a collection agency and collection fees are added to a student's account if the student has had an outstanding debt for 120 days or longer and these fees will not be removed unless there is a documented university error. Students can avoid delinquency fees by making an appointment with one of our collection managers and working out an extended payment plan contract before it goes to a collection agency.
Students at Florida State University are expected to take responsibility for being aware of payment deadlines and policies, financial aid distribution policies and debts owed. Account information is available on the Internet at http://www.fees.fsu.edu, at kiosks located throughout campus, by calling 850-644-9452, by emailing us at sfs@admin.fsu.edu or by coming to our office at A1500 University Center. Each inquiry will require the student's identity to be confirmed. Parents: please see our Student Privacy and Parental Access policy page. We do not mail tuition statements because the payment deadline is within a couple of days of the student's ability to register for classes. Students become responsible for tuition upon registration for classes. Students who owe $.01 or more to the university will not be able to register for classes, receive transcripts or receive a diploma. The hold will not be removed, and such students will not be permitted to register until the debt is paid in full. Payments for delinquent accounts can be made in person, by mail or drop box in the form of cash, money order or cashiers check. (Pay by cash in person only.) Payments are applied to current tuition first, and then according to our accounting practice of first paying the oldest debt (First-in-first-out ).
According to Florida Statutes 1010.03, each university is directed to exert every effort to collect all delinquent accounts, including employing the service of a collection agency, restricting the release of transcripts, diplomas and other university services, payroll deductions, etc. Florida State University assesses collection fees to accounts that are outstanding debts for 120 days or longer and accounts are sent to one of the collection agencies contracted by the state. Accounts that are deemed uncollectible are put on hold until paid in full.